Kempinski Grand Hotel Des Bains - St. Moritz

Kempinski Grand Hotel Des Bains - St. Moritz

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From  $461

Kempinski Grand Hotel Des Bains Reviews

Guest reviews are submitted by our customers after their stay at Kempinski Grand Hotel Des Bains

Guest reviews

• Kempinski Grand Hotel Des Bains - St. Moritz
  Older travelers

  10.010

  We have stayed 3 times and we love everything about the Kempinski - it is what all five star hotels should be.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  5.010

  Breakfast. Outside parks.

  Extremely overpriced for what offers. Unfriendly staff. The rooms are small, a big diference from what you see in pictures. When you arrive, staff look at you as if you are a second-class person, if you're not "fancy-dressed". I tried to rent clothes for skiing, the lady laughed and was snobbish. I have written a letter to the manager with my complains, but never got an feedback. Would not consider stayng there anymore.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  2.810

  Hotel was near Corviglia ski lift, concierge staff quite professional with exception, when they brought expensive client cars to hotel entry accelerating overnight cold car engine to over 3000 revs at minus 20 Celsius outside temperatures, which can break the car very easily...

  no value for money much to our disappointment, everything apart from the room rate costs excessively extra, tiny rooms, noisy hotel, slow service in breakfast room, too many people packed in one giant building, no exclusivity, no 5 star atmosphere, a lot of staff working with heavy flu, you get feeling that hotel tries to cut costs everywhere to the disadvantage of the client. Conclusion: we normally only go to 5 star hotels and we do like St. Moritz very much, but we definitely won't be coming back to this hotel.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  9.210

  Very friendly and helpful Hotel Staff, very comfortable Hotel, excellent athmosphere

• Kempinski Grand Hotel Des Bains - St. Moritz
  Group of friends

  8.810

  Staff were friendly and efficient . Breakfast was excellent . Location was good . Hotel atmosphere was very nice .

  Although i stayed only one day , however , i had a good time and i am planning to come back .

• Kempinski Grand Hotel Des Bains - St. Moritz
  Family with children

  10.010

  The rooms were gorgeous, and the facilities were excellent. Terrific staff-especially at the desk and the concierges.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Family with children

  10.010

  The kitchen smells all over the place specially for morning – breakfast time. Cocking should be separated from dining area. If customers request any cocked food should not be prepared in the same area. Hotel should smell fresh with no smells of cocking and that's the first thing customers feel when they first come.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Older travelers

  9.210

  The Sauna facilities and environment was excellent and the hotel staff was friendly and great. The breakfast was also excellent with lots of varieties.

  The view from the hotel was not that good as it was far away from the lake otherwise everything was great.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  9.610

  From the moment the chauffeur picked us up at the train station in the beautiful, new BMW until we left, the staff were excellent and the facilities top notch! Quick and friendly check-in, comfortable, spacious room and delicious over-the-top breakfast! We were sad to leave!!

  It is a little bit out of the main part of town, but that can be a positive or negative depending on what you are looking for in a hotel.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Single

  5.810

  Rooms were clean, stylishly decorated.Breakfast buffet was really good.

  Large, impersonal hotel. No outdoor space to dine or have a drink or even an outdoor pool. Location not central to St. Moritz city.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Family with children

  9.210

  Luxury, very good staff,fantastic breakfast

  lack of normal/family dining, inflexible re eco requests (not changing towels)

• Kempinski Grand Hotel Des Bains - St. Moritz
  Older travelers

  7.810

  Great service

  I stayed in the deluxe room and found it rather small. I wonder what the smaller rooms are like. the Casino did not let me in as they wanted to see my passport which i had left in the room. But i had my SBB train travel pass showing my photo, name etc etc n my room key. The person ( lady) could hv just checked with the hotel reception but insisted she would not do it as ' the casino' is NOT PART of the hotel.Thats the words she used.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Older travelers

  9.610

  Doesn't have a hot tub...huge spa, pool, etc but no Hot Tub?

• Kempinski Grand Hotel Des Bains - St. Moritz
  Family with children

  8.810

  Farly good rooms and view. Good room service and nice staff. Nice coffe shop and near the cablecar which we got free tickets from the hotel.

  It's far from the shopping and from the supermarket.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  8.810

  Facilities are absolutely top notch

  You are going to be surrounded by very wealthy people, and they will receive the best service ahead of you. It is very clear.