Kempinski Grand Hotel Des Bains - St. Moritz

Kempinski Grand Hotel Des Bains - St. Moritz

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From  $551

Kempinski Grand Hotel Des Bains Reviews

Guest reviews are submitted by our customers after their stay at Kempinski Grand Hotel Des Bains

Guest reviews

• Kempinski Grand Hotel Des Bains - St. Moritz
  Older travelers

  9.210

  top class service excellant breakfast

• Kempinski Grand Hotel Des Bains - St. Moritz
  Family with children

  9.610

  The concierge services was exellent. They were always ready to fulfill all our requests and they offer to send us everywhere around the town so even that the hotel was not in the city center this was not a problem at all.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  9.210

  The breakfast was great and the staff in the ski room were very helpful.Always found my boots warm!!!!

• Kempinski Grand Hotel Des Bains - St. Moritz
  Group of friends

  9.210

  I liked the breakfast buffet and the friendly staff there and the comfort of the room

  I didn't like the price of the room as it was high

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  8.210

  clean rooms, good pool, great breakfast, good location for st mortiz, st moritz itself not particularly special. imagine hotel would be nice in summer.

  restaurants very formal, very expensive, rather clinical. no cosy cafe or sun terrace.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  9.610

  nice piano music during breakfast and quality and variety of food beautiful spa great room spacious, clean and nicely furnished

• Kempinski Grand Hotel Des Bains - St. Moritz
  Single

  7.810

  The restaurants and service.

  Did not like the doorman welcome.The film choice was poor. Too far from town centre. Spa was higgledepiggledy.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Family with children

  10.010

  Words can't describe how amazing is this hotel! The best breakfast I have ever had in Europe! The room was really big with wonderful design !

• Kempinski Grand Hotel Des Bains - St. Moritz
  Older travelers

  10.010

  We have stayed 3 times and we love everything about the Kempinski - it is what all five star hotels should be.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  5.010

  Breakfast. Outside parks.

  Extremely overpriced for what offers. Unfriendly staff. The rooms are small, a big diference from what you see in pictures. When you arrive, staff look at you as if you are a second-class person, if you're not "fancy-dressed". I tried to rent clothes for skiing, the lady laughed and was snobbish. I have written a letter to the manager with my complains, but never got an feedback. Would not consider stayng there anymore.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  2.810

  Hotel was near Corviglia ski lift, concierge staff quite professional with exception, when they brought expensive client cars to hotel entry accelerating overnight cold car engine to over 3000 revs at minus 20 Celsius outside temperatures, which can break the car very easily...

  no value for money much to our disappointment, everything apart from the room rate costs excessively extra, tiny rooms, noisy hotel, slow service in breakfast room, too many people packed in one giant building, no exclusivity, no 5 star atmosphere, a lot of staff working with heavy flu, you get feeling that hotel tries to cut costs everywhere to the disadvantage of the client. Conclusion: we normally only go to 5 star hotels and we do like St. Moritz very much, but we definitely won't be coming back to this hotel.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Couple

  9.210

  Very friendly and helpful Hotel Staff, very comfortable Hotel, excellent athmosphere

• Kempinski Grand Hotel Des Bains - St. Moritz
  Group of friends

  8.810

  Staff were friendly and efficient . Breakfast was excellent . Location was good . Hotel atmosphere was very nice .

  Although i stayed only one day , however , i had a good time and i am planning to come back .

• Kempinski Grand Hotel Des Bains - St. Moritz
  Family with children

  10.010

  The rooms were gorgeous, and the facilities were excellent. Terrific staff-especially at the desk and the concierges.

• Kempinski Grand Hotel Des Bains - St. Moritz
  Family with children

  10.010

  The kitchen smells all over the place specially for morning – breakfast time. Cocking should be separated from dining area. If customers request any cocked food should not be prepared in the same area. Hotel should smell fresh with no smells of cocking and that's the first thing customers feel when they first come.